Bridal Extended Warranty STONE AND STRAND
$ 47,50
STONE AND STRAND’s extended warranty guarantees your ring will be free of general wear and tear through 3 calendar years from your date of purchase. In upholding our promise of quality fine jewelry that lasts, STONE AND STRAND’s warranty can be applied to any and all of our diamond engagement rings. In the event of a repair of your engagement ring, STONE AND STRAND will cover the cost of shipping to and from, as well as the cost of the repair.
General repairs under this warranty include and are limited to:
- Re-rhodium
- Repair of basic wear and tear
- Resetting of stones
- One resizing
General repairs DO NOT include:
- Replacement of lost stones; you will be charged for the replacement of any lost stones not presented with the ring at the time of repair
- Repair of extreme damage due to negligent care or use of the ring
To qualify your ring for the warranty, you must purchase the warranty within 100 days of your ring purchase and save your order number. Please be advised that this warranty applies only to the ring with which it was purchased. To use the service, reach out to atyourservice@stoneandstrand with your order number, the service you require, and an image of the ring, if applicable. Please allow 3-4 months for repair or service under our warranty.
Quick Shipping and Professional Packaging
We provide a variety of shipping options owing to our long-standing relationships with UPS, FedEx and DHL. Our warehouse personnel will pack each item according to our strict requirements. Your products will go through an exhaustive inspection and properly secured before they are delivered. Each day, we ship to thousands of customers in different countries. This shows our commitment to be the largest online retailer in the world. Warehouses and distribution centres can be found in Europe as well as in the USA.
Orders that contain more than 1 item are given processing time for each item.
We will carefully examine all products before they are shipped. Most orders are shipped within 48 hours. The time to deliver varies from 3-7 days.
Returns
The inventory is always changing and we do not completely manage it because many parties are involved, which includes our warehouse and factory. The actual stock levels can fluctuate at any point. It is possible that you will not receive your order after it has been placed.
The policy is 30 days. Unfortunately, if the 30 days have elapsed since you purchased your product, we are unable to provide a refund or exchange.
You are able to return a product when it's unopened and is in the same state as the day you received it. It must also be in the original package.
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